Frequently Asked Questions

Our Frequently Asked Questions (FAQ) section is designed to provide quick and helpful answers to common queries about using Istirahah. Whether you’re a traveler looking to book a rental or a host interested in listing your property, you’ll find the information you need right here to ensure a smooth and enjoyable experience on our platform.

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Yes, creating a free Istirahah account allows you to access all features, including booking properties and communicating with hosts.

Yes, but cancellation and modification policies depend on the property. Review the terms before booking, or contact our support team for assistance.

Property owners can list their resorts, chalets, or estraha rentals by signing up and submitting a listing request through our platform. Our team will assist you through the process.

Istirahah offers a wide range of properties, including luxury resorts, cozy chalets, and traditional estrahas across Saudi Arabia.

Once your booking is confirmed, you can directly message the host through our platform to discuss details or ask questions about your stay.

We accept all major credit cards, debit cards, and secure online payment methods for a hassle-free booking process.

Yes, many of our listed properties cater to families, with options like spacious accommodations, kid-friendly amenities, and recreational facilities.

Each property undergoes a rigorous review process to ensure it meets our quality, safety, and comfort standards before being listed on the platform.

Yes, our customer support team is available 24/7 to help resolve any issues before, during, or after your stay.

We strive to keep our platform transparent. Any applicable service fees will be shown at checkout, ensuring no hidden charges.

Absolutely! Many of our properties, including resorts and estrahas, are perfect for hosting special events like weddings, birthdays, and family gatherings.

You can check the real-time availability of each property on their listing page by entering your desired dates.

Yes, Istirahah offers a variety of rentals to suit different budgets, ranging from affordable chalets to luxurious resorts.

Your payment details are processed through a secure, encrypted system to ensure the highest level of security and privacy.

Yes, after your stay, you can leave a review to help other travelers make informed decisions.

We recommend booking as early as possible, especially during peak travel seasons, to secure your preferred property.

Yes, many of the properties listed on Istirahah offer private pools, perfect for family vacations or a peaceful retreat.

Yes, some properties on Istirahah offer flexible booking options, including long-term stays. You can filter your search based on the duration you need.

All properties follow strict safety standards, and many hosts offer additional measures, such as on-site security, to ensure guests have a safe and enjoyable stay.

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